Great product, support! Need help with font problem. .
I've been using PDF Robot for our magazines since january '03 and I think it's fantastic. And I certainly can't forget about the technical support. They've been able to guide me through the subtle nuances of the software. Now everything pretty much runs like clockwork.
However, I've been experiencing one recurring problem after our company switched print vendors several months ago. It has to do with fonts.
We'll create PDFs and print them without issue but when the PDFs reach our vendor they will encounter a font that either doesn't display correctly, won't print correctly, or the letters in a line of type are crowded or overlapped. We've tried to solve the problem by sharing our fonts with our vendor as well as adjusting tracking and kearning in the original Quark document. We had some success but we still continue to experience the same problem from time to time. Would anyone have any suggestions as to a permanent, effective solution? Any assistance would be greatly appreciated.
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